Welcome to Chakspark. By using this website and placing orders, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase, and keep a copy for your reference.

1. General

These terms and conditions (“Terms”) apply to all transactions made through the Chakspark website, which specializes in Masonic products, regalia, jewelry, and accessories. By using this website and placing an order, you acknowledge and agree to these Terms. We reserve the right to modify these Terms at any time, and any changes will apply to orders placed after the Terms have been updated.

If any part of these Terms is found to be invalid, illegal, or unenforceable, it will not affect the validity of the remaining Terms. These Terms are governed by and interpreted under the laws of [Insert Jurisdiction] and will be subject to the non-exclusive jurisdiction of [Insert Jurisdiction’s] courts.

2. Communication

By registering on our website, you consent to receive electronic communications from us, including information about new products, special offers, and promotions. You may opt out of these communications at any time.

3. Placing Orders

To place an order, you must be at least 18 years old and have the legal capacity to enter into a contract. You agree that all information provided is accurate and up-to-date. We reserve the right to validate your payment details before accepting your order. Once payment is confirmed, we will send an email confirmation, creating a legally binding contract between you and Chakspark.

If any products are unavailable, we will inform you and either hold your order until they are restocked or offer a suitable alternative or refund.

4. Prices and Payment

All prices listed on the website are exclusive of shipping costs unless stated otherwise. Prices are subject to change without notice. The price you agree to pay is the price displayed at the time of your order.

We accept most major credit and debit cards. Your card will be charged when your order is confirmed. If any issues arise with your payment, we reserve the right to delay or cancel your order. Refunds for cancellations or returns will be processed to the same card used for the initial payment.

5. Shipping and Delivery

Chakspark provides worldwide shipping. Please refer to our Shipping Information for specific details on delivery times and costs. Once dispatched, we are not liable for delays caused by customs or other unforeseen circumstances. Risk of loss or damage to the products transfers to you upon delivery.

6. Returns and Refunds

We accept returns of defective or incorrect items within 14 days of delivery, provided they are unused, unworn, and in their original packaging. Custom-made or personalized products are non-returnable unless defective. For further details, please refer to our Returns and Refund Policy.

7. Colour Accuracy

While we strive to display the colours of our products accurately, different devices may display colours differently. If you are unsatisfied with the colour of a product, you may return it as per our return policy.

8. Liability

Chakspark is not liable for any indirect or consequential loss, including loss of profits or business, resulting from the use or resale of our products. Our maximum liability to you is limited to the total price paid for the products. This does not affect your statutory rights, and we do not exclude liability for death or personal injury caused by our negligence.

9. Intellectual Property

All trademarks, copyrights, and other intellectual property displayed on this website are the property of Chakspark or our licensors. You may view, print, and download content for personal use only. Any other use of our content requires written consent from Chakspark.

10. Force Majeure

Chakspark is not liable for delays or failure to fulfill orders due to events beyond our control, including but not limited to natural disasters, strikes, or interruptions in supply chains.

11. Third-Party Links

Our website may contain links to third-party websites. We do not endorse or take responsibility for the content, products, or services offered by these external sites. Any transactions made on third-party websites are solely between you and the respective site owner.

12. Errors and Omissions

While we strive to ensure that all information on our website is accurate, we cannot guarantee that it is free from errors or omissions. We are not liable for any loss arising from reliance on such information.

13. Offers and Vouchers

Promotions, vouchers, and discount codes are subject to specific terms. Only one voucher can be used per order, and they cannot be combined with other offers unless stated otherwise. Vouchers have no cash value and cannot be redeemed for delivery charges or gift wrapping services. If you return part of your order, the value of the voucher will be proportionally deducted.

14. Your Account

You are responsible for maintaining the confidentiality of your account login details. Chakspark is not liable for any activity that occurs under your account due to unauthorized access unless caused by our negligence.